Terms & Conditions

TERMS & CONDITIONS

Thanks for visiting Toon World. We’ll do all we can to ensure you have an enjoyable experience when visiting our website or purchasing a product with us.

Please read all these Terms & Conditions.

It is important that you read and understand our Terms & Conditions, Privacy and Cookie Policy as they contain valuable information. We are more than happy to help you with any further questions you may have. Please Contact Us if you require further information.

By using our website www.toon.world, you accept the following terms of use…

  1. Introduction
  2. Ordering from us
  3. Supply and pricing of goods
  4. Delivery
  5. Changing or cancelling an order
  6. Returns and refunds
  7. Use of the Website
  8. Offers and Promotions
  9. Reviews/comments terms of use
  10. General
  11. Complaints Procedure
  12. Contact Us

1. Introduction

These Terms and Conditions (the "Terms") set out your rights and obligations, and those of Toon World ("we" or "us") in relation to this website, www.toon.world (the "Website") and any products, services and material of any kind available through the website or us (the "Services").

We are Lee Attard trading as Toon World of 17 Chilton Grove, Lindfield, Haywards Heath, RH16 2BE with the email address [email protected] (“we” “us” and “our”).

When we refer to "Toon World" in these Terms, we mean us, the website and/or the services, according to the context.

By registering with Toon World, you accept that you are entering into a contract with us under these Terms. People who register with Toon World establish an "Account", and become "Users". Visitors to Toon World who do not register with Toon World, but who nevertheless use the site affirm that they are bound by these Terms each time they access Toon World.

If you do not agree to these Terms, you must not use this Website.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We, therefore, recommend that each time you access our website you read these terms and conditions.

Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.

By ordering any products, you agree to be bound by these Terms & Conditions. Before placing an order on the website you will be asked to agree to these Terms & Conditions by clicking on the button marked ‘I have read and agree to website terms and conditions and privacy policy’. If you do not click on the button you will not be able to complete your order.

You can only purchase from the website if you are eligible to enter into a contract and are at least 16 years old.

2. Ordering from us

2.1 - Product description

We use our reasonable endeavours to make sure that every product on Toon World is shown accurately and that prices are correct. However, occasionally there may be small variations in colour, typefaces and layout.

We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

2.2 - Placing your order

You can order products online via www.toon.world.

A contract for the purchase of a product is created as follows:

  •  The User places the order on the Site by pressing an order confirmation button ("Checkout") at the end of the checkout process:
  • By confirming your order, you are agreeing to purchase the product you have selected for the price stated
  • At this point, we take payment for your order by means of your nominated payment method
  • We will send to you a "Thank you for your order" email detailing your order, and other information we must provide to you

From time to time, we may reject an order for the following reasons:

  1. If, unfortunately, we do not have your chosen product in stock or the item has been discontinued
  2. We do not receive your payment/we cannot obtain authorisation for your payment
  3. If there has been a relevant pricing, discount offer or product description error
  4. If your order otherwise breaches any of the requirements of these Terms
  5. We suspect that the order has been placed fraudulently
  6. It appears that the order mistakenly duplicates another order

If your order is rejected, we will contact you to confirm this and reverse the payment you have made for that order, if you credit card has been charged.

Note that we may bar or prevent an individual Account, User, email address or other identifier from making purchases or otherwise interacting with us where we reasonably suspect an association with fraud or other infringements of the law.

You must be at least 16 years of age to purchase from our website

If you do not agree to these Terms, you must not use this website.

2.3. Payment

At Toon World you can pay for your products using credit card, debit card or any other payment method which we make available to you at the time of your order. 

3. Supply and pricing of products

3.1. Supply of Products

Products sold by us, through our Website, are manufactured and shipped from a range of different in-house and third-party production facilities based in the United Kingdom and overseas.

We try to keep our site as up to date, however, we can not guarantee that all our products will always be in stock. If an item is out of stock we will aim to deliver within 28 days. If we cannot dispatch an item to you within the 28 days you can request a cancellation and we will cancel the order and refund your money in full.

3.2. Prices

You must pay for your order before it is delivered and you can do so by credit card, debit card or any other payment method which we make available to you.

3.3. Postage and packaging charges

Prices are shown inclusive of postage and packaging charges for standard UK delivery only.

3.4. VAT Receipts

We are not a VAT registered company and therefore can not issue VAT receipts, however we can issue you with a standard invoice. This will be emailed to you after payment for the product has cleared.

4. Delivery

We only deliver to destinations within the UK. Visit our Delivery Info page for more information.

We will deliver the goods ordered by you to the address that you give us during your order process.
We endeavour to dispatch goods on the day we specify within the Delivery Info page, however, we cannot guarantee dispatch on that day or accept liability for deliveries made outside specified lead times. We also cannot accept liability or costs incurred due to failed or delayed deliveries where goods are sent directly from our manufacturers/print on demand suppliers or for delays in the delivery caused by any third party.

Dispatch times shown on the Delivery Info page are indicative only, may vary during peak times or if the item is out of stock.

4.1. General despatch information

The despatch date is the day we SEND the item you have ordered, NOT the day it will be delivered.

  • Your order is likely to arrive much faster if you use a postcode
  • You can check that you have the correct postcode by using the Royal Mail's handy postcode finder available at www.royalmail.com/find-a-postcode. To state the obvious, we are not responsible for the accuracy of the Royal Mail's postcode finder
  • It is your responsibility to ensure that the delivery address you provide for any order you place is correct

4.2. Returned Delivery’s

Any package that is returned as ‘undeliverable’ 'not called for' or for any other reason, we will notify you via your registered email address. If you re-arrange delivery it will be subject to a redelivery charge. If you do not re-arrange delivery with us, within 25 days of the notice, we will dispose of your package and no refund or compensation will be available to you.

4.3. Circumstances Beyond Our Control

Neither we, nor any delivery service that we use, shall be liable for any failure to perform Services where such failure or delay results from any circumstances outside our reasonable control; these circumstances include but are not limited to adverse weather conditions (such as snow, flood and extreme winds), fire, explosion, accident, traffic congestion, obstruction of any private or public highway, riot, terrorism, act of God, or industrial dispute or strike. 

5. Changing or cancelling an order

All products for sale on our website are Print on Demand, this means when you press ‘Place order’ they are immediately sent for production to a third party. This means from that point are unable to change or cancel the order.

Please check your order during the order process and the confirmation email carefully as we cannot cancel your order if you have had a change of heart.

6. Returns and refunds

We believe that you will be satisfied with your purchase. If you feel that you need to return an item, we will keep this process simple.

You have the right to cancel your contract for the purchase of a product provided you notify us of the cancellation by sending an email to [email protected] no longer than 14 days after the day following the day on which the product is delivered. (Please include the following in the email you send us; Your full name, Order number, Confirmation of which item(s) you want to return).

You must return the product to us in an unused state, complete with packaging and all components within 14 days of notifying us of the cancellation, and you must pay the cost of returning the product to our nominated address (which we will confirm to you in reply to your cancellation email).

We will refund the purchase price you have paid for the product within 14 days of the items return. We will reimburse the price you have paid for the product(s) onto the same payment method you used for the purchase.

Please note that product returns are not able to be accepted in person at our office address and you must contact us by email before returning the goods.

6.1 Damaged Items

At Toon World we always try to send your products in perfect condition. However, occasionally, a problem can arise. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, please contact us at [email protected] within 4 days of receiving your item with photos of wrong/damaged items. We will then advise you on whether you are eligible for a refund.

If you are eligible for a refund, we will reimburse the price you have paid for the product(s) onto the same payment method you used for the purchase. Alternatively, we may offer to reprint (if applicable) and resend the item.

Refunds cannot be given if the fault is a result of your own actions such as product misuse.

6.2 Returned Delivery’s

Any package that is returned as ‘undeliverable’ 'not called for' or for any other reason, we will notify you via your registered email address. If you re-arrange delivery it will be subject to a redelivery charge. If you do not re-arrange delivery with us, within 25 days of the notice, we will dispose of your package and no refund or compensation will be available to you.

7. Use of the Website

7.1. Abuse of service

You agree not to use Toon World directly or indirectly for any unlawful purpose, or to cause distress or offence to any person.

7.2. Intellectual Property

All images, cartoons, animations, games, text, software, music, sound, photographs, graphics, video, page layouts, design and other material that appears on the website is protected by Toon World’s or third party copyrights, trademarks, service marks, patents or other proprietary rights and laws. "Toon World" is our registered trademark, and you agree not to display or use it in any manner without our prior written consent.

You may use and access Toon World to the extent required for the use of the Services in accordance with these Terms, and for the purpose that we make them available. You are not allowed to remove any copyright, trade mark or other intellectual property notices contained in material taken from Toon World.

No-one may copy, distribute, show in public or create any derivative work from Toon World, or any of the material which is found on Toon World unless properly licensed in writing by us to do so. You are not allowed to use Toon World (or to copy or use any material found on Toon World) for any commercial purpose other than to conduct the purchase of a product from Toon World.

No-one may use any robot, spider, scraper or other automated means to access Toon World for any purpose without our prior express written permission.

7.3. Website content and service access

We will always try to ensure that Toon World is available 24 hours a day. However, we will not be liable if for any reason the Website is unavailable at any time, or for any period.

7.4. Links / Hyperlinks

Occasionally, we may provide links to other websites or resources. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any link on our website, to another website, does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide and we are not responsible for their availability or service. We will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked third party websites, you do so at your own risk.

7.5. Liability

To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again. We accept no liability for any loss whatsoever including consequential loss suffered by you arising from product/s we have supplied.

7.6 Disclaimers

We endeavour to ensure all information on our Website is correct, however, we do not warrant the accuracy and completeness of this. We may make changes to any information, products, descriptions and prices on our website, at any time without notice. The information and material on our Website may be out of date, and we make no commitment to update. Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded. We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however, we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

7.7 Indemnity

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website or products.

7.8 Jurisdiction

These terms and conditions are to be governed by and construed in accordance with the laws of England and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in England and you agree to submit to the jurisdiction of those Courts. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary, the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

7.9. Suspension

We reserve the right at any time and without notice (a) to suspend or terminate your ability to access Toon World, (b) to suspend or terminate your use of all or part of the Services and/or any then-current orders for products, and/or (c) to take technical and legal steps to stop you from using Toon World if you appear to us to be in breach of any provision of these Terms. Should we do so, you acknowledge that we shall not incur any liability to you or to any other person.

In addition, we are entitled to suspend provision of all or part of the Services at any time if we are obliged or advised to comply with an order, instruction or request of any limb of government, or any regulator, court or other competent authority.

7.10. Contact from third parties

If anyone contacts us in relation to your or your Account's use of Toon World or a transaction associated with you or your Account, then you agree:

  • to provide all reasonable information and assistance we may require in connection with responding to that contact
  • to respond promptly and accurately to it, should we pass the message to you for a response

8. Offers and Promotions

The offers and promotions which we make available on our website are governed by terms and conditions which will be accessible to you at the time here.

8.1 Toon World Vouchers/ Promo Codes / Discount Codes etc

Terms and conditions for Toon World voucher codes can be found here.

8.2 Competitions

Terms and conditions for live Toon World competitions can be found here.

9. Toon World Reviews/comments - Terms of Use

By submitting a review/comment on Toon World, you confirm and agree that:

  • You are the sole author of the review/comment and none of it has been copied from elsewhere
  • Your review/comment is accurate and fair
  • You are at least 16 years old
  • You grant Toon World a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy and modify your review/comment

You also agree you will not submit a review/comment:

  • That is known by you to be false, inaccurate or misleading
  • That infringes anyone’s copyright, trade mark or other proprietary rights, or a duty owed to any person or entity, such as a duty of confidentiality
  • That breaches any applicable law, or that advocates, promotes or assists any unlawful act
  • That is, or may reasonably be considered to be, offensive, abusive, threatening or defamatory
  • That promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or that may incite hatred or violence against any person or group
  • For which you were compensated or granted any consideration by any third party
  • That references any other website or service
  • That misrepresents identity or impersonates any person
  • That includes any personally identifying information about any person, such as their name, address, phone number, or email address
  • That is pornographic, obscene or indecent
  • That may harass, upset, embarrass or alarm any person
  • That comments on any other reviewer

Toon World reserves the right, in its absolute discretion, to:

  • Decline to publish a review/comment; and
  • Remove a review/comment for any reason

For any review/comment that you submit, you grant Toon World a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate and create derivative works from that review/comment in any medium or technology throughout the world.

Toon World reserves the right to change, condense or delete any review/comment content that Toon World deems, in its sole discretion, to breach these Terms of Use. Toon World does not guarantee that you will have any ability to edit or delete any review/comment you have submitted. You acknowledge that you, not Toon World, are responsible for the contents of your review/comment.

By submitting your email address in connection with your rating and review/comment, you agree that Toon World and its third party service providers may use your email address to contact you about the status of your review/comment and for other administrative purposes.

10. General

These Terms are intended to contain your entire agreement with us relating to the Services, and the Website.

If any of these Terms is found to be invalid this shall not affect the validity of the remaining provisions which shall remain fully enforceable. Our failure to act with respect to a breach of these Terms by you or others does not waive our right to act with respect to subsequent or similar breaches.

Only you and Toon World shall be entitled to enforce these Terms. No third party shall be entitled to enforce any of these Terms whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

We reserve the right to change these Terms from time to time, and post the new version on Toon World. The new version of these Terms will take effect:

  • commencing 28 days after the date of posting (or such later date as we indicate in the relevant posting), if any of the changes is to an operative provision of these Terms which is capable of adversely affecting you
  • immediately upon the date of posting (or such later date as we indicate in the relevant posting), if the changes are not reasonably capable of adversely affecting you - examples of which would include, without limitation, (i) changing the name of, and/or the web-address that you use to access, Toon World, and (ii) the refinement of provisions that are already included or referred to in these Terms

In either case, if you do not wish to be governed by the new version of these Terms, you must cease to use the Services and Toon World. For the avoidance of doubt, we will not have any liability to you in that event.

These Terms, the Services and each order and purchase of a product shall be governed by English law.

You and we each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising in connection with these Terms, the Services and any order for or purchase of a product.

We don't separately file the Terms entered into by Users when they register for Toon World. Please make a durable copy of these Terms by printing and/or saving a downloaded copy on your own computer. They are offered in English only.

11. Complaints Procedure

We take our relationships with our customers very seriously. We aim to reply to emails within two working days and if you have any enquiry or complaints please Contact Us so we can do our best to resolve them.

12. Contact Us

If you would like help when ordering, information about a product, a request for a product or if you would just like to provide us with feedback on our service, please Contact Us.